Episode 177: Kathy Mills Chang-Mastering Collections
For Kathy Mills Chang, her entry into the chiropractic profession in 1983 was both a personal and professional milestone. Not only had she found her professional calling and passion, but she learned firsthand how chiropractic care impacts patients. Suffering from life-long, severe asthma, she became a patient the same day she became an insurance CA. It wasn’t long before her health was transformed and her career began. From this experience, Kathy formulated her mission and higher purpose to make sure that chiropractic is central in the healthcare arena, with its doctors earning the respect and financial rewards that are so richly deserved.
An international lecturer, author, columnist, and trainer, Kathy serves as consultant and advisor to industry giants like Foot Levelers, BioFreeze, TheraBand, ChiroTouch Software, and ChiroHealthUSA. Likewise, she and her team advise and consult a myriad of state chiropractic associations, providing insurance support, coding training, and other important reimbursement advice. In addition to her many years of chiropractic experience, she is a Certified Medical Compliance Specialist (MCS-P), a Certified Clinical Chiropractic Assistant (CCCA), and one of a handful of Certified Chiropractic Professional Coders (CCPCs) in the country.