*The following is an actual transcript. We do our best to make sure the transcript is as accurate as possible, however, it may contain spelling or grammatical errors.*
This week’s Thrive In Five is entitled Stop Trying to Convince People. When we try to convince people it causes them to counter argue. Many people are mismatches, which means that their brain instantly goes to finding reasons you’re wrong or what is the opposite of what you said? If you say black, they think white. If you say night, they think day. If you say you can help them, they’re trying to figure out why you can’t. Stop trying to convince people. Instead, it’s really so much easier and so much more productive to just give them options that they can choose from. Give them win-win options. Either option works for both of you. So would it be Monday or Wednesday for your next appointment, which is best for you? See, that’s a great option. Instead of asking when would you like to make another appointment or would you like to make another appointment?
The question is, is Monday or Wednesday better? To help you alleviate your physical stress would it be best to begin with custom made orthotics or a massage in addition to our practice care? You see either option is good, either option helps them and helps you. So instead of arguing with people or trying to convince people, instead it’s so much easier and so much more productive to just give them options. Another great strategy is to show them the difference between what they’re doing and what they could be doing. Don’t make them wrong and instead show them a better way. You may want to consider eating more fruit as a snack instead of cookies Mrs. Jones. Think about having a cold glass of lemon water first thing in the morning, instead of starting our day with a cup of coffee. These are just examples. Give them options on ways that they can find a better way or a better strategy.
See, most people are stuck they don’t know of other options. They’ve not considered other options. They’re not sure what other options may be acceptable or better or not. So show them the difference between what they are doing and what they could be doing. Now finally, it’s also important to highlight what they’re missing by doing nothing. So many people are trapped because they do nothing. It’s Groundhog day every day, doing nothing won’t fix their problem. Not taking actions causes you to miss out on having more energy Mrs. Jones. It causes you to not feel better or sleeping more soundly, again as examples. So highlight what they’re missing by not making a change or course correction or refinement or a modification. Highlight better results by better action. Point this out to them and you’ll make a huge difference for them. These are much better strategies. Stop trying to convince people and instead become more influential.
This is a really important key, stop trying to convince people and instead be more influential. Our purpose in being influential is to shape how other people think and then behave. Stop frustrating yourself and instead be more persuasive. That’s the key, the most successful people in all lines of work and the most successful people in chiropractic are the best communicators. They’re the best communicators because they’re influential and persuasive. Stop stressing yourself out and instead give people your gift and stop concerning yourself with what they decide to do with your gift. You see you get yourself embroiled in this emotion of making them wrong and making yourself right. Stop trying to convince people, just be more influential. This is one of the keys to success in communication. And it’s one of the keys to success in chiropractic.
I hope this helped you. I hope you’ll start to experiment with it because I can assure you if and when you do, you’ll notice major improvements in influencing how other people think and behave. Now we’ll be back again next week with another Thrive In Five just for you.